Frequently Asked Questions

We work with studio engineers, producers and small broadcast teams across the UK. Our clients include in-house television studios, live streaming crews and venues that produce shows for screen. If your team runs cameras, lighting, audio and a gallery, our guidance is written for you.

Both are possible. Camera reviews, audio audits and control room planning usually benefit from time in the room, because signal paths and layouts are easiest to judge there. Documentation and some planning work can be done from drawings, photographs and a call.

You receive a written report in plain language. It sets out what we found, what we recommend and in which order to tackle it, with diagrams where they help. We also explain the findings to your team in a call or on site if you want.

Yes. Most recommendations are about settings, signal routing, placement and procedure rather than new purchases. Where a piece of kit is the real limit, we say so and describe what would be sufficient, without steering you towards a particular product.

It depends on the size of the studio and the question asked. A single camera or audio review is often a matter of days, while full workflow documentation takes longer. We give you an expected timescale in the written quotation before work begins.

A short description of your studio, the equipment in use and the problem you are seeing is enough to start. Signal diagrams, run sheets or photographs are useful if you have them. If you do not, we can build the picture together on a first call.

Send an enquiry through the contact page. We reply with a written quotation, and once you confirm it we issue an invoice, which you pay by bank transfer. Nothing is bought on the website itself.

Tell us as soon as you can and we will confirm the position in writing. Cancellations and refunds follow our payment and refund policy, which sets out what applies at each stage. If work has already been carried out, the invoice reflects it.